As an organization that works to raise funds to support more than 40 West Island community organizations, we collect, use and disclose information daily for the purpose of providing our services in the areas of soliciting contributions in various forms, participating in events, draws and sweepstakes, and providing information about our services. We adhere to the highest ethical standards when handling all information, particularly personal information.  
 
This Privacy Policy is intended to help you understand our practices regarding the collection, use, disclosure and retention of personal information. By providing us with personal information (through our website, by completing an event entry form, or by other computer tool as applicable, e.g., CRM), by email, in person, or by telephone), you agree that it will be processed in accordance with what is set forth in this Privacy Policy, and you authorize us to use the personal information to be processed in accordance with the provisions of this Privacy Policy., its third parties and its service providers to process your personal information for the purposes set out below. 
 
This Privacy Policy does not apply to third-party websites that may be accessed by clicking on links on our website, and West Island Community Shares is not responsible for any such third-party websites. If you follow a link to a third-party website, the third-party website will have its own privacy policies that you should review before submitting any personal information.  ​
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WHO WE ARE AND WHAT WE DO ?

Our mission is to raise crucial funds and allocate donations wisely in the West Island of Montreal to build a strong, resilient, inclusive and healthy West Island Community.  
We do this by raising funds thanks to the generosity of our donors, corporate partners and foundations. We have a deep understanding of the needs of our community and work closely with local community groups to ensure your donation has the most impact. ​
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WHAT PERSONAL INFORMATION WE COLLECT?

We may collect and process various types of personal information in the course of our business and provision of services, including: 

• business and/or personal contact information, such as first name, last name, address(es), email address(es), date of birth and telephone number(s); 
  
• biographical information such as a job title, employer, professional and/or personal history, photos, and video or audio content; 
  
• marketing and communication information and related information such as food preferences, comments and survey responses; 
  
• information related to contribution history, participation in corporate events, billing and financial information, such as a billing address, or payment information; 
  
• information about services, such as details about services we have provided to you; 
  
• information about your professional background, networks, social involvement, professional affiliations and family ties; 
  
• recruitment-related information, such as a curriculum vitae, education and employment history, details of professional affiliations, and other information relevant to a potential recruitment; 
  
• Website usage information and other technical information, such as details about visits to our websites, your interaction with our advertising and online content, or information collected through cookies and other tracking technologies; 
  
• Information such as your community giving and investment policy, your contributions, the recipient organizations and what they are dedicated to, if any, the recognition obtained, the decision-making process and the people involved in the organization and this process;   
  
• any other personal information provided. Please note that if you provide us with personal information about other individuals (such as your clients, directors, officers, shareholders or beneficial owners), you must ensure that you have duly notified them that you are providing us with their information and that you have obtained their consent to such disclosure; 
  
• where applicable, evidence of consent given to us (date, time, means), in circumstances where such consent is required for the processing of personal information; 
  

We do not knowingly collect information from children or others under the age of 14. If you are a minor under the age of 14, please do not provide us with any personal information without the express consent of a parent or guardian. If you are a parent or guardian and you are aware that your children have provided us with personal information, please contact us. If we learn that we have collected personal information from minor children without verification of parental consent, we will take steps to delete that information from our servers. 
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HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect your personal information from you and through our interactions with you, as follows: 
 

• When you register for events, training and newsletters; 
  

• When registering for benefit events; 
  

• When you donate to our organization, regardless of the form of your donation; 
  

• When you register as a volunteer for our organization; 
  

• In the course of providing services to you;  
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HOW DO WE USE YOUR PERSONAL INFORMATION?

We may use personal information in any of the ways set out below, with your consent or, where appropriate, on another legal basis. In each case, we will disclose the purposes for which we are using your personal information: 
 

• To provide our services as well as for the conduct of our business, to administer and perform our services, including to perform our obligations arising from any agreement entered into between you and us. 
  
• To facilitate the use of our websites and to ensure that content is relevant and to ensure that content from our websites is presented in the most effective manner for you and for your device. 
  
• For marketing and business development purposes – to provide details of new services, information on developments in our organization and industry, and invitations to seminars and events where an individual has opted in to receive such information. 
  
• For research and development purposes (including from a security perspective) – to conduct analyses to better understand our customers' service and marketing requirements and to better understand our organization and develop our services and offerings. 
  
• For recruitment purposes – to allow us to process applications and assess whether an individual meets the requirements of the position for which they may apply to. 
  
• To meet our legal, regulatory, or risk management obligations. 
  
• To prevent fraud and/or conduct other background checks that may be required from time to time under applicable law or regulation and/or best practices (if false or inaccurate information is provided or fraud is found or suspected, information may be passed on to fraud prevention organizations and may be recorded by us or such organizations). When we process special categories of personal information, we may also rely on important public interest elements (crime prevention or detection) or legal claims; 
  
• To enforce our rights, to meet our legal or regulatory obligations to provide information, or to protect the rights of third parties. 
  
• To ensure that we are paid – to collect payments owed to us and, where appropriate, to enforce such collections using debt collection agencies or other legal means (including legal action). 
  
• In order to reorganize or modify our organization – if we undertake a reorganization (for example, by merging, consolidating or divesting part of our organization's mission), we may need to transfer some or all of the personal information to an applicable third party (or its advisors) as part of any due diligence process or transfer to that reorganized entity or third party for the same purposes as set out in this Privacy Policy or for the purposes of the analysis of any proposed reorganization. In such a situation, we will take all possible steps to ensure the protection and security of personal information. 
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WHITH WHOW DO WE SHARE PERSONAL INFORMATION?

West Island Community Shares is a registered charity, therefore, the personal information we collect may be transferred to and processed by certain third parties, including the following: 
 

• Third-party service providers and/or partners, including those who provide us with donation-solicitation, database analysis, websites, application development, hosting, maintenance, and other services. These third parties may have access to or process personal information while providing services to us. We limit the information we provide to these service providers to only that which is reasonably necessary to enable them to perform their functions, and our contracts with these service providers require them to maintain the confidentiality of such information; 
  

• government authorities and law enforcement agencies where required by applicable laws. For greater certainty, we may disclose personal information and other information if we are required to do so under tax or other laws, or if we believe in good faith that such disclosure is necessary to comply with applicable laws, in response to a court order, subpoena or search warrant from the government, or otherwise to cooperate with such government authorities and law enforcement agencies; 
  

• The acquirer, successor or assignee in connection with any merger, acquisition, debt financing, sale of assets or similar transaction, as well as in the event of insolvency, bankruptcy or receivership involving the transfer of personal information as a business asset to one or more third parties; 
  
• We will only use personal information for the purpose of fulfilling the primary purpose and applicable legitimate purpose for which it was collected, or for purposes consistent with that primary purpose. 

The organization uses the services of third-party sites, such as Google and Facebook, to promote its content and offers. 


When you visit our website, these third parties may use cookies, web beacons or other similar technologies on your hard drive to collect or receive information about your browsing on the website and elsewhere on the internet. These technologies help deliver relevant and targeted ads based on your interests. You can view cookies and destroy them if you wish. So you have full control of it. We advise you to refer to your browser settings to make the appropriate changes. 
 
If you want third-party sites to store cookies on your hard drive to provide you with targeted advertising, you can enable this option.  
 
For more information, please consult our Cookie Policy.  

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HOW LONG DO WE KEEP PERSONAL INFORMATION? 

We will only retain personal information for as long as necessary for the purposes set out in this Privacy Policy and to comply with our legal and regulatory obligations.  
 
For more information about how long we retain personal information, please contact us using the contact information provided in the "How to Contact Us" section. ​
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HOW DO WE PROTECT PERSONAL INFORMATION?

We follow generally accepted industry standards to protect the information submitted to us, both at the time of transmission and once we receive it. We maintain appropriate physical, technical or administrative safeguards to protect personal information against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, misuse or any other unlawful form of processing of personal information in our possession. We have taken steps to ensure that the only staff members who have access to your personal information are those who have a need to know it or whose duties reasonably require the information to be known. 
However, no method of transmission over the Internet or any means of electronic storage is 100% secure. We therefore cannot ensure or warrant the security of any information you transmit or provide to us, and you do so at your own risk. We also cannot guarantee that such information will not be accessed, obtained, disclosed, altered or destroyed because of the breach of our physical, technical or administrative safeguards. If you have reason to believe that personal information has been compromised, please contact us using the contact information provided in the "How to Contact Us" section. In the event of a confidentiality incident involving your personal information, we will notify you as soon as possible after becoming aware of the incident.  We will take reasonable steps to reduce the risk of harm and prevent similar incidents from occurring in the future. 

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WHAT RIGHTS DOES AN INDIVIDUAL HAVE WITH RESPECT TO HIS OR HER PERSONAL INFORMATION? 

In certain circumstances and in accordance with applicable data protection laws, an individual has the following rights: 
 

• Access: the right to ask whether we are processing information and, if so, to request access to personal information. Subject to applicable law and, where applicable, the payment of a monetary sum, the individual may receive a copy of the personal information we hold and certain other information about him/her; 
  

• Accuracy: We are required to take reasonable steps to ensure that the personal information in our possession is accurate, complete, not misleading and up to date; 
  

• Rectification: the right to request rectification of any incomplete or inaccurate personal information we hold. 
  

• De-indexing: the right to request that they cease disseminating their personal information or to de-index any hyperlink attached to their name that gives access to information if such dissemination causes them harm or contravenes the law or a court order (right to erasure or oblivion) 
  

• The right to be informed when you are the subject of a decision based solely on automated processing; 
  

• The right to be informed when using identification, location or profiling technology and the means offered to activate these functions; 
  

Finally, it is also possible to lodge a complaint with a data protection supervisory authority, more specifically in the country, province or state in which you normally reside (in Quebec, the Commission d'accès à l'information), in which we are located or in which an alleged violation of data protection laws has been committed. 
To exercise any of these rights, please contact us as described in the "How to Contact Us" section. 

HOW DO WE USE COOKIES AND SIMILAR TECHNOLOGIES? 

For detailed information about the cookies we use, please refer to our Cookie Policy below, which forms part of this Privacy Policy. 
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HOW TO CONTACT US 

To ask questions, make comments or make a complaint about this Privacy Policy or personal information, exercise your rights, make a complaint, or obtain information about our policies and practices with respect to our service providers outside of Canada, please contact our Privacy Officer by email at [email protected].  
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WEST ISLAND COMMUNITY SHARES / PARTAGE-ACTION DE L'OUEST-DE-L'ÎLE
To the attention of SARA SORIAL 
Privacy Officer 
451, boul. Suite 205
Beaconsfield, Quebec
H9W 4C2
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HOW DO WE UPDATE THIS PRIVACY POLICY? 

We may change the content of our websites and the way we use cookies without notice and, as a result, our Privacy Policy and Cookie Policy may change from time to time in the future. We encourage you to review them each time you visit the Website to stay informed about how we handle personal information. 
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